tc777 Privacy Policy

Introduction

Welcome to tc777, Bangladesh's trusted online casino and sports betting platform. This Privacy Policy describes how tc777 ("we", "us", or "our") collects, uses, stores, and protects the personal information you provide when you use our website at tc777.ws. By accessing or using our platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please discontinue use of our services immediately.

tc777 is designed for players aged 21 and above residing in Bangladesh. We process your data responsibly and transparently, applying industry-standard security measures to keep your information safe at all times. This policy applies to all users of our website, mobile-optimised platform, and any related services we provide.

Information We Collect

We collect different categories of information depending on how you interact with tc777. The two primary categories are information you provide directly and information collected automatically through your use of our platform.

Information You Provide Directly

• Full name, date of birth, and national identity details provided at registration or account verification.
• Email address, phone number, and preferred contact details used for account communications.
• Financial information such as bKash wallet number, Nagad account details, Rocket account, or Upay credentials used for deposits and withdrawals.
• Account credentials including username and password (passwords are stored in encrypted form and never readable by our staff).
• Correspondence records when you contact our support team via email at [email protected].

Information Collected Automatically

• Device and browser data including IP address, device type, operating system, and browser version, used for security and service optimisation.
• Session data such as pages visited, time spent on the platform, game history, betting activity, and click interactions.
• Cookies and similar tracking technologies as described in the Cookies section below.

How We Use Your Information

tc777 uses the information it collects solely for legitimate business and operational purposes directly related to providing you with a safe, fair, and enjoyable gaming experience. Specifically, your data is used for the following purposes:

• Account creation, identity verification (KYC), and ongoing account management to ensure compliance with responsible gaming standards.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintaining accurate financial records.
• Providing customer support, responding to inquiries, and resolving disputes in a timely and professional manner.
• Fraud prevention, anti-money laundering (AML) checks, and security monitoring to protect both you and the platform.
• Personalising your experience on tc777 based on your preferences, betting history, and game interactions.
• Sending account-related communications, promotional offers (where you have consented), and important service updates.

Sharing of Your Information

tc777 does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited and strictly controlled circumstances:

• Payment processors and financial service providers (such as bKash, Nagad, Rocket, and international card networks) solely to facilitate your transactions.
• Technology and software partners who support the operation of our platform under strict confidentiality obligations; they may not use your data for their own purposes.
• Regulatory bodies, law enforcement agencies, or courts where disclosure is required by applicable law or to protect the rights and safety of our users.
• Fraud prevention and security services where sharing specific data points is necessary to detect and prevent unlawful activity on our platform.

Cookies and Tracking Technologies

tc777 uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session state, and analyse platform performance. A cookie is a small text file placed on your device when you visit our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

You may disable cookies through your browser settings; however, doing so may limit the functionality of certain features on tc777. Essential cookies required for login security and session management cannot be disabled without affecting your ability to use the platform. By continuing to use tc777.ws, you consent to our use of cookies in accordance with this policy.

Data Retention

tc777 retains your personal data for as long as your account remains active or as long as is necessary to provide you with our services. Once you close your account, we will retain your data for a further period as may be required to comply with our legal and regulatory obligations, including financial record-keeping requirements applicable in Bangladesh.

When your data is no longer required for any lawful purpose, it will be securely deleted or anonymised so that it can no longer be associated with you as an individual. We will not retain personal data beyond what is reasonably necessary.

Your Rights Regarding Your Data

As a user of tc777, you have specific rights regarding your personal data. We are committed to honouring these rights and responding to valid requests within a reasonable timeframe. Your rights include:

• The right to access a copy of the personal data we hold about you, free of charge upon verified request.
• The right to correct inaccurate or incomplete data by updating your account profile or contacting our support team.
• The right to request deletion of your personal data, subject to our legal obligation to retain certain records.
• The right to object to or restrict certain forms of processing, including direct marketing communications.
• The right to withdraw consent for non-essential processing activities at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team by email at [email protected]. We will acknowledge your request promptly and aim to resolve it within 30 days. Some requests may require identity verification before we can proceed.

Data Security

tc777 takes the security of your personal data seriously. We implement a combination of technical, administrative, and physical security measures to protect your information from unauthorised access, disclosure, alteration, and destruction. Our platform uses SSL encryption for all data transmissions between your device and our servers, ensuring that sensitive information such as payment details and login credentials are transmitted securely at all times.

Access to your personal data within tc777 is restricted to authorised personnel only, on a strict need-to-know basis. All staff members who handle personal data are trained in data protection best practices and are bound by confidentiality obligations. Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. We continuously review and improve our security measures to minimise risk.

Third-Party Services and Links

Our platform integrates with third-party service providers to deliver a complete gaming experience, including game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers operate under their own privacy policies and data processing agreements. When you interact with games or features provided by these studios, some technical data (such as session tokens or anonymous game-play identifiers) may be transmitted to their systems as part of the service delivery process.

tc777 is not responsible for the privacy practices of any third-party provider. We encourage you to review the privacy policies of any third-party service you interact with. We do not link to external websites from our platform, and all gaming content is delivered within the tc777 environment.

Children's Privacy

tc777 is strictly an adults-only platform. Our services are intended exclusively for persons aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If you believe that a minor has provided personal information to us, please contact us immediately at [email protected] so that we may take appropriate action to delete that information. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms.

Changes to This Privacy Policy

tc777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes to this policy, we will notify registered users via email or by displaying a prominent notice on our platform for a reasonable period prior to the changes taking effect.

Your continued use of tc777 after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to remain informed of how we protect your data. The "Last Updated" date at the bottom of this page reflects when the policy was most recently revised.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tc777 handles your personal data, our support team is available to assist you. We are committed to addressing all privacy-related enquiries with the seriousness and care they deserve.

You may reach us by email at: [email protected]. Our team operates around the clock and will respond to your enquiry within Bangladesh Standard Time (BST, UTC+6) business hours where possible.